Effective as of July 27, 2023, the Privacy Policy ("Policy") applies to www.sandboxcycling.com, its associated downloadable software applications, and all related materials, content, and services (together referred to as the “Site”). This policy is set forth by Sandbox Cycling , a company located in British Columbia (“SandboxCycling”, “we”, “us”, or “our”). This current policy, while respecting and not waiving any rights or obligations under any previous privacy policies or similar agreements of SandboxCycling, including any previous policies displayed on the Site, replaces and restates them. By engaging with or accessing the Site, you, the user or member (“you”, “your”, or “user” or “member”), confirm that: (i) you have comprehended and agree to this Policy, and (ii) you give consent to the gathering, understanding, and utilization of your Personal Information, as outlined in this Policy. If any part of this Policy is not agreeable to you, you are prohibited from using the Site.

General

Upon registering for a membership and filling out a user profile on the Site, you'll be sharing specific data and details with SandboxCycling. As you navigate and utilize the Site, Sandbox Cycling will gather, understand, and employ further data and information about you, as detailed in this Policy. The information you provide or that is collected can comprise, but isn't limited to, aspects such as your name, age, gender, physical location or address, email address, phone and cellular numbers, billing details including credit card information, demographic data, IP address, browser variety, domain name, mobile device ID, wireless service provider, your physical and fitness attributes, sports you prefer, and any other data you might upload to the Site. Any information that can be linked to you, could be used to determine your identity, or allows you to be personally reached is collectively termed as "Personal Information".

Besides Personal Information, when you sign up for a membership, fill out a user profile, and engage with the Site, you'll be supplying Sandbox Cycling with certain distinct data and details. As you interact with the Site, SandboxCycling will gather and utilize some additional information that doesn't personally identify you or allow for direct contact. This encompasses data like statistics, performance metrics, exercise and fitness details, the use of training plans, and records of your training sessions, all of which are termed as "Non-Personal Information".

While Sandbox Cycling will gather and utilize details about you, it promises not to lease, sell, share, or hand over your Personal Information to any third party without obtaining your agreement, unless otherwise specified here.

What We Learn, Collect and Use

From the moment you register on the Site, SandboxCycling starts to gather and understand specific details about you. As you continue to interact with the Site, the collection of your Personal Information will persist.

Account Creation. To become an official user of the Site, it's essential to supply us with Personal Information. Without this data, account creation and registration on the Site won't be possible. When signing up or opting to use specific services on the Site, Sandbox Cycling might amass other related details, including but not confined to demographic data like your location, age, or gender. During the registration phase, Sandbox Cycling might ask for or gather this Personal Information, which will be used to enhance the Site or in ways specified here. This Personal Information can be stored and might be incorporated into databases managed by SandboxCycling's affiliates, service providers, or agents.

Interaction with the Site. As you engage with the Site, Sandbox Cycling captures and retains more Personal Information. This can include data that might not necessarily identify you directly. Examples of such data are your IP address, the type of browser you use, your domain name, and other statistical information related to your Site usage. This data is often collected using various tech tools or might be shared by you when communicating with Sandbox Cycling or the Site.

“Cookies” are utilized by SandboxCycling. These are bits of data that your computer receives when you visit the Site. Sandbox Cycling employs these cookies to monitor Site usage, discern patterns, and enhance the Site by evaluating its strengths and weaknesses. If members prefer not to have cookies on their devices, they should adjust their browser settings to refuse them. However, blocking cookies may impact certain Site features, causing them not to work correctly. We also deploy other tools and software, including but not limited to Google Analytics, to gauge standard user activity.

There are other methods Sandbox Cycling employs to gather data. These include, but are not restricted to, (i) harnessing your browser or device to ensure the Site operates correctly, (ii) utilizing pixel tags or web beacons, (iii) leveraging Flash objects, and (iv) recording your IP Address. If you hinder our capability to gather information using the methods mentioned, the Site might not function as intended. Additionally, to maintain the Site's security and availability, SandboxCycling might use certain software or tools to monitor network activity, detect unauthorized modifications, or prevent potential harm to the Site or the company.

Owing to the nature of the internet, when you access the Site, we inherently get the URL of the previous and subsequent webpages you visit. We also capture details like the IP address of your device, the browser and operating system you're using, your location, the date and time of your access, the pages you view on the Site, and other related data concerning your visit.

By creating an account on our app, you consent to receive product updates and newsletters to the email address provided during registration. You can opt out of these communications at any time by following the unsubscribe link in any email we send or by updating your preferences in your account settings.

When you engage with the Site's or SandboxCycling's customer support, Sandbox Cycling might gather data. This is done to better assist you and enhance the Site's functionality.

It's important to be aware that advertisers and third-party providers associated with our site might employ cookies, web beacons, and other tracking mechanisms in their ads and messages on the Site. We don't possess detailed insights into all the ways these third parties utilize such tracking tools. If you click on any ads or messages on the Site, it could lead to sharing your Personal Information with those advertisers or third-party providers. Your act of clicking is seen as a clear consent to this data sharing.

Utilizing Your Personal Data

Your Personal Information aids Sandbox Cycling in the management, enhancement, and evolution of the Site, along with other services and products provided by Sandbox Cycling and its partners. It's also used for billing your account or membership and other purposes aligned with this Policy. Sandbox Cycling can deploy your Personal Information for any in-house reason, which includes but isn't restricted to:

YOU SHOULD NOT PROVIDE ANY PERSONAL INFORMATION UNLESS YOU CONSENT TO THAT INFORMATION TO BE USED IN ACCORDANCE WITH THIS POLICY.

The Site permits you to post, upload, or otherwise make Personal Information publicly available on the Site or through third party web sites and services, including Strava® and other training related applications. When you do this, the Personal Information will be made publicly available through the Site or, depending on your setting on the third party web site or service, through the other third party web site or service. You are responsible for determining when and where you would like to make your Personal Information publicly available and the Site will not alert you when you make your Personal Information publicly available. Please be aware that we do not have any information or access to such third party web sites and services and that once you make Personal Information publicly available to or through these third party web sites and services, this Policy is no longer in effect and your browsing and interaction are subject to the rules, terms and conditions, and/or policies of such third party web sites and services. When you post or upload to third party web sites and services through the Site, Sandbox Cycling will collect Personal Information from these third party web sites and services.

It's important to note that you bear the responsibility for any charges or expenses you incur due to communications from SandboxCycling. This includes, but isn't limited to, costs related to data usage, internet services, or any other associated fees.

Sandbox Cycling places high importance on its users' privacy. It ensures that Personal Information is not leased, sold, or handed over to third parties, unless stated otherwise in this Policy. The situations under which Sandbox Cycling might disclose or share your Personal Information with a third party are as follows:

For marketing and promotional endeavors related to the Site, Sandbox Cycling may use any commendations you've shared. These testimonials and other promotional materials might incorporate obscured Personal Information you've shared, like your first name and general location.

In scenarios involving a stock or asset sale of SandboxCycling, a proposed or actual change in the company's leadership, or any third-party financial involvement in SandboxCycling, your Personal Information may be disclosed. This means any entity succeeding SandboxCycling, or any third party acquiring SandboxCycling's assets or equity through any means, will retain the right to utilize your Personal Information as detailed in this document.

In addition to Personal Information, Sandbox Cycling collects and uses Non-Personal Information when you engage with the Site. This could encompass data like demographic details or metrics related to Site access and usage. Non-Personal Information might also be derived from the Personal Information we gather as per this Policy. Once in possession of Non-Personal Information, Sandbox Cycling can utilize or share it without further obligations to you. This encompasses activities like creating services based on this data, offering it to you or other entities, using it for targeted marketing or providing aggregated anonymous data about Site usage to third parties for purposes we deem suitable, such as attracting potential advertisers or investors.

Managing and Securing Your Personal Information.

Sandbox Cycling ensures you have the authority to access, edit, rectify, and request the deletion of any of your Personal Information that's been provided to or acquired by us. If you can't modify certain details via your user profile, you can send your requests to support@sandboxcycling.com. Please note that even after updates, we may retain previous versions of your data for reasons outlined in this Policy. While you can request the deletion of your data at any point, doing so might mean certain services or features become inaccessible or limited to you due to the intrinsic need for Personal Information.

For residents of California, you can request a list from Sandbox Cycling detailing any of your Personal Information shared with third parties for their direct marketing endeavors in the previous year, along with the identities of these third parties. This request, which can be sent to support@SandboxCycling.com, can be made annually without any charges. Furthermore, Californians can opt out of sharing their Personal Information with third parties for marketing by sending a request to the same email. However, this opt-out doesn't restrict disclosures made for non-marketing reasons, assisting us with our promotions, or any other reason mentioned in this Policy.

If you're a resident of Australia, you can request access to or modification of your Personal Information by reaching out to Sandbox Cycling at support@sandboxcycling.com. While there might be a fee associated with this service, we aim to address legitimate requests promptly and always within the legally defined timelines. Should you have concerns about how Sandbox Cycling manages your Personal Information, please forward a comprehensive description of your grievance to the same email. We're committed to addressing these concerns swiftly, adhering to the timeframes mandated by law.

Sandbox Cycling takes appropriate and reasonable measures to safeguard the Personal Information you provide. However, it's essential to understand that no security system can guarantee absolute protection. As such, we cannot assure the total security of your data at all times. We encourage you to adopt personal security measures too, such as using updated antivirus software, logging out after sessions, safeguarding your login details, and regularly updating your software and apps to ensure optimal security features are activated.

Tracking Policy

Sandbox Cycling doesn't track its users over various third-party websites for advertising purposes, and as a result, we don't process Do Not Track (DNT) signals.

External Website Links

Sandbox Cycling is not accountable for the actions taken by websites linked to or from our Site or the information they contain. It's crucial to remember that when you follow a link that redirects you away from our Site, this Policy ceases to apply. Your activities and interactions on other websites, even those linked from our Site, fall under the respective website's policies and terms.

For Minors

SandboxCycling's Site is not designed for individuals below 13 years of age. We actively avoid collecting information from those we identify as being below this age threshold. Moreover, registration and usage of the Site by those below 13 years is strictly not allowed. If it comes to our notice that we've inadvertently gathered data from someone under 13 years old, we will promptly remove such information.

Additional Information

This policy isn't limited to our Site but also encompasses any mobile applications from Sandbox Cycling and any data, including Personal Information, collected through these applications.

Sandbox Cycling holds the right to modify this Policy at any given time without notifying you in advance. By accessing the Site, you consent to the current version of this Policy. Your continued engagement with the Site confirms your acceptance of any updated policies. We advise you to frequently check our Site for the latest updates on this Policy. Notably, we will alert you about any policy changes through the email address linked to your user account. It's crucial for you to keep this email address updated and regularly check it for communications from us. Any modifications to the Policy will come into effect five business days post its publication on the Site for existing users, while it will be immediate for newcomers.

This Policy is an integral part of the Terms and Conditions of our Site. To review the comprehensive Terms and Conditions, kindly visit https://www.sandboxcycling.com/legal. If there's any contradiction between this Policy and the Terms and Conditions, the latter shall prevail.

Any disputes or claims related to this Policy or associated with Sandbox Cycling in any way will be governed by the laws of the Province of British Columbia, disregarding its conflict of law rules. Such disputes will be exclusively adjudicated by courts located in Vancouver, British Columbia. By engaging with our Site, you agree to the jurisdiction of these courts for any such disputes. However, it's worth noting that, regardless of the aforementioned, Sandbox Cycling retains the right to seek urgent legal remedies in any jurisdiction and can enforce judgments against you elsewhere.

Sandbox Cycling 's Site and its other offerings are primarily intended for residents of Canada. Individuals from other regions who decide to access and utilize Sandbox Cycling 's Site and services do so on their own accord and must ensure they are in compliance with their local laws and regulations. Sandbox Cycling has the discretion to restrict the Site's accessibility and its other services to specific individuals, regions, or jurisdictions at any given time.

In the event a competent court or arbitrator deems any section of this Policy to be invalid, illegal, or unenforceable, that particular section will be adjusted to make it valid and effective, reflecting the original intent to the greatest extent feasible. If the modified section continues to be regarded as invalid or unenforceable, it will not impact the validity or enforceability of the remaining parts of this Policy.

For any inquiries related to this Policy, please reach out to support@sandboxcycling.com. If you're interested in obtaining a physical or digital copy of this Policy, direct your request to the aforementioned email. In circumstances where we're obligated or deem it necessary to reach out to you concerning any matter related to the Personal Information we've collected or shared, we'll use the contact details you've provided, be it email, phone, or postal address.

If any aspect of this Policy isn't in alignment with your views, you're advised to discontinue using the Site immediately. It's important to note that by continuing to access and utilize the Site or its services, you're expressing your agreement to the terms outlined in this Policy.

Addendum for GDPR

This supplementary section, termed the "GDPR Supplement," pertains to the Privacy Policy of www.sandboxcycling.com and is effective from July 27, 2023. It has been instituted by Sandbox Cycling , a company based in British Columbia, Canada, and is specifically designed to address the requirements set forth by the General Data Protection Regulation (GDPR) for European Union (EU) citizens.

The purpose of this GDPR Supplement is to align with the requirements of the Regulation (EU) 2016/679, which was passed by the European Parliament and Council on April 27, 2016. This regulation focuses on the safeguarding of natural persons concerning the processing of personal data and ensuring the free movement of such data, subsequently repealing Directive 95/46/EC, commonly referred to as the General Data Protection Regulation (GDPR).

This Supplement specifically addresses European Union citizens to whom Sandbox Cycling offers its products or services. If you are an EU citizen accessing the Site, Sandbox Cycling might monitor or gather personal data from you. When you navigate the Site, sign up for membership, or use any services or materials available through the Site, you provide certain identifiable information. Sandbox Cycling will then gather, use, and share specific details about you for multiple reasons, as elaborated in both the main Privacy Policy and this GDPR Supplement.

1. Reaching Out to Us

If there are any concerns or questions about the Privacy Policy or this GDPR Supplement, please reach out to Sandbox Cycling at support@sandboxcycling.com.

Similarly, if you wish to exercise any rights outlined in the subsequent sections, and it necessitates reaching out to SandboxCycling, please contact us at support@sandboxcycling.com.

2. Access Rights

You possess the right to seek confirmation from SandboxCycling about whether your personal data is being processed. If it is, you have the right to obtain access to specific information related to the processing.

Your right to access includes the right to obtain a copy of the personal data Sandbox Cycling is processing. In compliance with the GDPR, Sandbox Cycling will provide one such copy for free, but Sandbox Cycling may charge a reasonable fee for any additional copies.

3. Right to Rectification

You have a right to obtain from Sandbox Cycling the rectification of inaccurate personal data concerning you. Additionally, taking into account the purposes for which Sandbox Cycling is processing your personal data, you have a right to obtain from Sandbox Cycling the completion of incomplete personal data concerning you.

4. Right of Erasure

A. General Rule

You have a right of erasure to obtain from Sandbox Cycling the erasure of your personal data based on any of the following grounds:

B. Exceptions

Your right to erasure described in Paragraph 4(A), above, does not apply where SandboxCycling’s processing of your personal data is necessary for:

5. Right to Restrict Processing

You have a right to restrict SandboxCycling’s processing of your personal data if any of the following applies:

Should you choose to exercise your right to limit the processing of your data, given that your choice is valid, Sandbox Cycling has the authority to retain your personal data. However, further processing of this data can only be carried out with your permission, unless the processing is essential for asserting, executing, or defending legal claims, safeguarding the rights of another person, whether natural or legal, or due to significant public interest considerations of the EU or its Member States.

6. The Right to Challenge Data Processing

7. Data Transferability Rights

When Sandbox Cycling processes your personal data based on consent or as required for fulfilling a contract you're part of (or for initial steps before entering into a contract) and the processing is automated, you hold the right to data portability. This entails a right to obtain a copy of the personal details you shared with Sandbox Cycling in a clear, routinely used, and computer-readable manner. Moreover, you can instruct Sandbox Cycling to send this data directly to another entity, given it's technically possible. This is provided the receiving entity determines how and why the data is processed, and it could be any individual, organization, government body, or agency.

8. Right to Withdraw Consent to Processing

Where SandboxCycling’s processing of your personal data is based on your consent, you have a right to withdraw consent. However, your withdrawal of consent will not affect the lawfulness of SandboxCycling’s processing of your personal data prior to your withdrawal of consent.

9. Right to Lodge a Complaint with a Supervisory Authority

If you think that SandboxCycling’s processing of your personal data is unlawful or otherwise improper, you have a right to lodge a complaint with a Supervisory Authority. A “Supervisory Authority” is an independent public authority established by a Member State pursuant to Article 51 of the GDPR. You should contact the Supervisory Authority established by the Member State of which you are a citizen. If you cannot identify that Supervisory Authority, then you may contact SandboxCycling using the contact information provided in Paragraph 1, above. Sandbox Cycling will exercise its best efforts to assist you in identifying that Supervisory Authority.

10. Intention to Transmit Your Data to a Third Country

The personal data collected by Sandbox Cycling is transmitted over the internet. Sandbox Cycling employs several safeguards to protect the transmission of your personal data. These safeguards include encryption of certain data and other commercially reasonable measures and practices. If you desire more information regarding these safeguards, then you should contact Sandbox Cycling using the contact information provided in Paragraph 1.

This policy was last modified on July 27, 2023.

Web, iOS, and Android Payment Policy

Depending on where you purchased your subscription, there are very slight differences in the terms of your payment policy. For example, Apple will bill you if you cancel your subscription within 24 hours of the renewal date, however Stripe, our vendor for web subscriptions, will not. All information is found on each specific platform when you sign up.

We offer a 7 day free trial.

If you get sick, injured or don't find value using SandboxCycling, you can cancel your plan within 7 days of signing up. This policy applies to new accounts only and does not apply when resubscribing after cancelling your account.

Cancel after 7 days and you won't be charged again.

Once you cancel your account, future payments to Sandbox Cycling will stop. Partial month refunds are not offered. For example, if you are billed the first of every month and cancel on the 15th you will not receive a partial month refund.

How do I cancel my account?

You can cancel your account by visiting your Account Information page and selecting cancel account. If you cannot log into your account, please contact us at support@sandboxcycling.com

Starting Note

Greetings from sandboxcycling.com. Sandbox Cycling , a firm based in Canada, manages this website. By navigating our website and utilizing the tools, services, products, and information we offer, you signify your consent to follow and be bound by the terms outlined in this 'User Contract' and the stipulations mentioned in our Privacy Policy (for additional details, please check the Privacy Policy section).

The commencement date of this agreement is July 28, 2023.

We hold the discretion to periodically modify this User Contract without prior notification. It's your duty to periodically review this User Contract to stay updated on any changes. If you continue using this website post any changes, it implies you recognize and accept the updated terms.

Guidelines for Proper Use and Behavior

As you navigate our site and leverage the tools, products, services, and information we offer directly or indirectly (collectively referred to as 'Resources'), you commit to utilizing these Resources in line with (a) this User Contract's terms and (b) the prevailing laws, rules, and widely accepted online norms and principles.

In this context, it's essential to note:

Respecting Your Privacy

We prioritize your privacy. For a comprehensive understanding of how we handle, protect, process, and store your personal data, we've established a distinct Privacy Policy, which is an integral part of this User Agreement. To delve into our privacy policy, follow this link.

Warranty Constraints

Engaging with our website implies your recognition and acceptance that every Resource we offer is presented "as is" and "as available". This denotes that we make no guarantees or assurances that: i) our Resources will align with your specific expectations or needs. ii) our Resources will be delivered seamlessly, punctually, securely, or devoid of any glitches. iii) the insights derived from our Resources will be precise or trustworthy, and iv) any operational or functional flaws in the Resources we extend will be amended or rectified.

Additionally, please recognize and accept that:

Liability Restrictions

Aligning with the above Warranty Limitations, you comprehensively agree that any claims against us will not exceed the amount you've paid for our products/services, if at all. Sandbox Cycling disclaims responsibility for any form of direct, indirect, incidental, consequential, or exceptional losses or damages you might face from using our Resources. This encompasses, but isn't restricted to, alterations, data loss, access restrictions, and operational pauses, complying fully with relevant liability limitation statutes.

Intellectual Property Rights

Every material and content found on sandboxcycling.com, including text, visuals, website moniker, code, images, and emblems, belong to Sandbox Cycling 's intellectual domain, safeguarded by pertinent copyright and trademark regulations. Unauthorized activities, such as reproducing, distributing, showcasing, or transmitting any site content, are strictly forbidden unless Sandbox Cycling expressly permits them.

Ceasing Association

You concur that Sandbox Cycling reserves the right, in its sole judgment, to halt or end your access to our website and its Resources, either partially or wholly, without prior notice, for reasons that include but aren't limited to violations of this User Agreement. Activities deemed illicit, deceptive, or potentially harmful can lead to the termination of our association and might be reported to the relevant legal authorities. Upon such termination, your privilege to utilize our Resources concludes instantly. Sandbox Cycling also retains the authority to erase or modify any data or details associated with you in our records, inclusive of account or login specifics.

Jurisdiction

Sandbox Cycling oversees this website, which is accessible from various countries globally. When you access our site, you consent to the application of our province's laws and regulations. This is irrespective of any conflicting legal principles, and the United Nations Convention on Contracts for the International Sale of Goods is also considered.

Moreover, to uphold this User Agreement, actions will be initiated in either federal or provincial courts. By using this site, you acknowledge the authority of these courts and forgo any challenges related to jurisdiction, location, or the inconvenience of these forums.

Warranty Disclaimer

UNLESS SPECIFICALLY STATED OTHERWISE, Sandbox Cycling CATEGORICALLY REJECTS ALL GUARANTEES AND TERMS, WHETHER DIRECTLY EXPRESSED OR IMPLIED. THIS INCLUDES, BUT ISN'T RESTRICTED TO, IMPLIED GUARANTEES OF MARKETABILITY, SUITABILITY FOR SPECIFIC USES, AND NON-VIOLATION OF PROPRIETARY RIGHTS.

Attributions

Thank you to JustInvoke for providing the RaceStart and RaceStart Countdown sound effects under CC by 4.0. We have modified the original files by trimming.